Privacy policy.
Last updated: Sunday, November 30th 2025
This Privacy Policy explains how noeys (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website, make a purchase, or interact with us online.
By using our website, you agree to the terms described below.
1. Information We Collect
We collect information in three ways:
A. Information You Provide to Us
When you:
Place an order
Create an account
Sign up for our newsletter
Contact us
You may provide:
Name
Email address
Shipping and billing address
Payment information
Order details
Any message you send us
B. Information Collected Automatically
When you visit our site, we automatically collect:
IP address
Device type
Browser type
Pages you view
Time spent on the site
Cookies and similar tracking technologies
C. Information From Third Parties
If you make a purchase, our payment processors (Shopify Payments, PayPal, etc.) may share limited information necessary to complete the transaction.
2. How We Use Your Information
We use your information to:
Process and fulfill orders
Communicate about your purchase
Respond to questions or customer support requests
Improve our website and services
Send marketing emails (only if you opt in)
Detect and prevent fraud
3. How We Protect Your Information
We use industry-standard security measures to protect your data, including:
Secure servers
Encrypted payment processing
Limited access to personal information
We do not store full payment card information.
4. Sharing Your Information
We only share your information with:
Service providers who help us run our website (Shopify, email providers, shipping carriers)
Payment processors
Analytics tools to improve our site
We do not sell or rent your personal information.
5. Cookies
We use cookies and similar technologies to:
Remember your cart
Understand site traffic and usage
Improve your shopping experience
You can disable cookies in your browser settings, but some features may not work properly.
6. Your Rights (Canadian/International Visitors)
Depending on your location, you may have the right to:
Access the personal data we hold
Request correction or deletion
Opt out of marketing emails anytime
Request a copy of your data
To make a request, email us at info@noeys.ca.
7. Email Marketing
If you subscribe to our newsletter, you may receive:
Product updates
Promotions
Special announcements
You can unsubscribe at any time by clicking the link at the bottom of any email.
8. Third-Party Links
Our website may contain links to other sites. We are not responsible for the privacy practices of those websites.
9. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect information from minors.
10. Changes to This Policy
We may update this Privacy Policy occasionally. The latest version will always be posted here with the “Last updated” date.
11. Contact Us
If you have questions about this policy or your personal information, you can reach us at:
Email: info@noeys.ca
Instagram: @shopnoeys